Sleep Protection Guarantee
The Sleep Protection Guarantee is our way of ensuring our customers that we will see them through to the end with their mattress decision.
The Sleep Protection Guarantee covers the first 100 nights from time of delivery. The guarantee gives our customers a custom tailored solution to any sleeping needs that may have not been met with the original mattress decision.
On any of our made in Tennessee mattresses (80% of our mattresses), we provide the option to have your mattress customized to your needs in the event that the original mattress does not meet your needs. This involves sending your mattress to the manufacturer to have the mattress customized to the desired feel. The turnaround time is 1-2 weeks for this process. Their is a $150 transportation fee for this option, however their is no charge to customize the mattress regardless of any additional foams they add.
The second option we have for customers exercising the Sleep Protection Guarantee is to offer customers any of our premium toppers at a 50% discount, or offer a one time discount of 50% off any new mattress of there choosing at equal or lesser value of original purchase.
Option 2 of the guarantee applies to all of our not made in Tennessee mattresses.
Criteria for Sleep Protection Guarantee
- Must be within 100 nights since delivery.
- Mattress must be stain free.
- Only applies to mattresses $699 or more.
- Must be original purchaser
- Proof of purchase